Store Policies

Our store policies help ensure your Sklar experience is straightforward and enjoyable.

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Deposits

Because most Sklar pieces are custom-made furnishings, orders cannot be canceled after 72 hours, and we ask for a 50% nonrefundable deposit. Naturally we’re subject to our suppliers’ estimates, but every effort is made to expedite delivery dates.

Special Delivery

Our store offers special delivery accommodations for customers with unique needs or situations. These may include after-hours deliveries, specific placement instructions, alternative drop-off locations, or unique home or building layouts, subject to availability and reasonable requests. To arrange a special delivery, please contact our customer service team at least 48 hours in advance of your scheduled delivery date.

Returns Policy

Home accessories, wall art, and plants can be returned within 7 days of purchase, provided they’re in the same condition as they were when purchased. Special orders are not subject to cancellation. Floor model sales are final and are not returnable.

Furniture Financing

We want to see your dreams come true. Qualifying clients are offered 12-month, no interest furniture financing. Applications take less than five minutes to fill out and credit authorization is immediate.

UnitersPure Furniture Protection Plan

We wish to make the industry leading UnitersPure Furniture Plan available to all of our customers so you can protect against that accidental spill, drop, rip or tear of your new furniture.

  • A five year term of protection
  • Coverage of all accidental stains that occur during normal household use
  • Coverage that includes accidental rips, cuts, burns, nail polish, paint, crayon and glue!
  • Cleaning and repairs on covered stains and damages are paid for!
  • If replacement is necessary, no depreciation or usage fees apply
  • and much, much, more!
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Shipping 
& Delivery

Don’t lift a finger. We’ll ensure your satisfaction by delivering your new piece to you and installing it.

White Glove Delivery

Sklar makes it as easy as possible for you to redesign your home. Our team of interior design experts is ready to help you navigate through our 22,000 sq-ft. furniture showroom to find your perfect pieces. If you need something more, we work with a carefully selected team of carpenters and subcontractors who will craft completely custom furniture just for you. And when all the hard work is done, we’ll deliver it to you and install it – seeing your sheer satisfaction is the best reward.

Transparent Global Shipping

Our personalized approach extends all the way to furniture delivery. We are able to ship your pieces anywhere in the world, so you can enjoy the beauty of Sklar no matter where you live. Once your product ships, you’ll be able to monitor its progress with real time tracking so you can accurately plan for delivery. No vague delivery windows, no disappointment at missed shipments – real time tracking helps ensure your delivery and install go off without a hitch.

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